Privacy Policy
Last updated 28 May 2026.
This Privacy Policy explains how LetroSpark (“we”, “us”, “our”) collects and uses your information when you visit letrospark.com or contact us about electrical or solar work. Please read it alongside our Terms.
Information we collect
Information you give us. When you submit a quote request or contact form, or reach us by phone, WhatsApp or email, we collect the details you provide: your name, phone number, email address, location or parish, a description of the work you need, and any photos you choose to share.
Information collected automatically. Like most websites, we use analytics to understand how the site is used. This may include your approximate location, device and browser type, the pages you visit, and how you arrived. We use Google Analytics for this. Site administrators are excluded from analytics.
How we use your information
- To respond to your quote request or enquiry and follow up with you.
- To schedule and carry out a site assessment and the work itself.
- To prepare written quotes and keep a record of jobs.
- To improve our website and our service.
We do not sell your information, and we do not send marketing you did not ask for.
WhatsApp, phone and email
If you contact us through WhatsApp, your message is also handled under WhatsApp’s own privacy terms, and the same applies to your phone or email provider. We use the contact details you share only to reply to you and arrange the work.
Cookies and analytics
We use cookies and similar technology for basic site function and analytics. You can control cookies through your browser settings, and you can opt out of Google Analytics using Google’s opt-out browser add-on.
Sharing your information
We share information only where needed to run our business and serve you, for example with our website host and analytics provider, or where required by law. We do not sell or rent your information to anyone.
How long we keep it
We keep quote and job records for as long as needed to serve you and to meet normal business and legal requirements, then remove them.
Your choices
You can ask what information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we will do our best to help.
Security
We take reasonable steps to protect the information you share with us. No method of sending information over the internet is completely secure, so we cannot guarantee absolute security.
Children
Our services and website are intended for adults. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The “last updated” date above shows when it last changed.
Contact us
Questions about this policy? Email [email protected] or call +1 (876) 480-1672.